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ImpersonaShieldTrust centerFrequently asked questions
Trust center

Frequently asked questions

Clear answers before you start.

Updated September 2026ImpersonaShield
Built for real-world risk

A candidate is a collected result; a threat is a candidate qualified against the client’s official identity and evidence. Coverage varies by source availability. Customers can export reports and request investigation or takedown from their workspace.

01

Is every finding a threat? No—qualification is required.

A candidate is a collected result; a threat is a candidate qualified against the client’s official identity and evidence. Coverage varies by source availability. Customers can export reports and request investigation or takedown from their workspace.

02

Can I register several profiles? Yes, within plan entitlements.

A candidate is a collected result; a threat is a candidate qualified against the client’s official identity and evidence. Coverage varies by source availability. Customers can export reports and request investigation or takedown from their workspace.

03

Are results tenant-isolated? Yes.

A candidate is a collected result; a threat is a candidate qualified against the client’s official identity and evidence. Coverage varies by source availability. Customers can export reports and request investigation or takedown from their workspace.

ImpersonaShield

Our commitments

Privacy by design

A candidate is a collected result; a threat is a candidate qualified against the client’s official identity and evidence. Coverage varies by source availability. Customers can export reports and request investigation or takedown from their workspace.

Auditable evidence

A candidate is a collected result; a threat is a candidate qualified against the client’s official identity and evidence. Coverage varies by source availability. Customers can export reports and request investigation or takedown from their workspace.

Operational response

A candidate is a collected result; a threat is a candidate qualified against the client’s official identity and evidence. Coverage varies by source availability. Customers can export reports and request investigation or takedown from their workspace.

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